Help & Support
We're here to help you with any questions or issues you might have with DueClear. Find the resources you need to make the most of our invoicing tool.
Contact Us
Have a question or need assistance? Our support team is ready to help you.
Email: dueclear.help@gmail.com
Note: We aim to respond to all inquiries within 24 hours.
Reminder: Please include your invoice number if your question relates to a specific invoice.
Frequently Asked Questions
- How do I customize my invoice template?
- Can I save my client information for future invoices?
- How do I download my invoice as a PDF?
- Is my invoice data secure?
Resource Library
- Invoicing best practices
- Tips for getting paid faster
- Understanding payment terms
- How to handle late payments
Tutorials
- Creating your first invoice
- Adding your company logo
- Setting up payment methods
- Customizing invoice templates
Need Personalized Help?
If you can't find the answer you're looking for in our resources, please don't hesitate to reach out to our support team. We're committed to providing you with the best possible assistance.
We value your feedback! Let us know how we can improve DueClear to better serve your invoicing needs.
Terms of Service
Welcome to DueClear. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
1. Acceptance of Terms
By accessing or using DueClear’s invoice generation services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
We reserve the right to modify these terms at any time, and such modifications shall be effective immediately upon posting. Continued use of DueClear after any changes indicates your acceptance of the updated terms.
2. User Responsibilities
As a user of DueClear, you are responsible for:
- Providing accurate and complete information in your invoices
- Maintaining the confidentiality of your data
- Ensuring your use of our services complies with applicable laws and regulations
- Being solely responsible for the content of your invoices
- Not using our services for any illegal or unauthorized purposes
3. Intellectual Property
DueClear and its original content, features, and functionality are owned by our company and protected by international intellectual property laws.
You retain all rights to your invoice content but grant us a non-exclusive license to use, store, and process it solely for providing our services.
4. Service Availability and Limitations
DueClear is provided “as is” and “as available,” without warranties of any kind. We do not guarantee that:
- The service will always be available or error-free
- Issues will be resolved immediately
- The platform is free of viruses or harmful components
We may suspend or terminate your access at any time for any reason, including breach of these Terms.
5. Limitation of Liability
DueClear and its affiliates are not liable for indirect or consequential damages, including:
- Inability to use our services
- Unauthorized access or data loss
- Downtime or transmission interruptions
- Security breaches, bugs, or viruses
- Any content-related errors or damages incurred
6. Governing Law
These Terms are governed by applicable laws, without regard to conflict of law principles. Our failure to enforce any provision does not waive our rights.
7. Contact Us
For questions about these Terms, contact us at: dueclear.help@gmail.com
8. Children's Privacy
Our service is not intended for anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Please check the "Last updated" date at the bottom of this policy to see when it was last revised.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: dueclear.help@gmail.com
Last updated: May 15, 2025
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how DueClear collects, uses, and protects your information.
1. Information We Collect
DueClear is designed to be a client-side application. We do not collect or store any personal information or invoice data on our servers. All data you enter is processed directly in your browser. The only data stored persistently is done so locally in your browser's Local Storage, if you choose to save invoices.
When you use the invoice generator, you may provide information such as:
- Your business details (name, address, contact information, tax ID)
- Client details (name, address, contact information, tax ID)
- Invoice details (invoice number, dates, currency)
- Item details (description, quantity, rate, discount)
- Payment method details
- Notes and Terms
- Your company logo (uploaded image file)
This information is used solely for the purpose of generating the invoice PDF in your browser.
2. How We Use Your Information
The information you provide is used exclusively within your browser to format and generate the invoice PDF. We do not use your information for any other purpose, such as marketing, analytics, or sharing with third parties, because we do not transmit or store it on our servers.
3. Data Storage
If you choose to use the "Save Invoice" or "Load Recent Invoices" features, your invoice data is stored locally in your browser's Local Storage. This data is not accessible by us or any third party through the DueClear website. Clearing your browser's cache and cookies will likely delete this locally stored data.
We do not have access to the data stored in your browser's Local Storage.
4. Data Security
Since we do not collect or store your sensitive invoice data on our servers, the primary security measure is that your data remains on your device. We use standard web security practices for the website itself, but the security of your invoice data stored locally depends on the security of your own device and browser.
5. Third-Party Services
DueClear uses third-party libraries (like jsPDF and Tailwind CSS) to provide functionality and styling. These libraries run in your browser and do not collect your invoice data. We do not integrate with external services that would require sending your invoice data to third parties.
Our website includes links to external sites (like the mailto link for support). We are not responsible for the content or privacy practices of these external sites.
6. Children's Privacy
Our service is not intended for anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
7. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Please check the "Last updated" date at the bottom of this policy to see when it was last revised.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: dueclear.help@gmail.com
Last updated: May 15, 2025